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There are minor differences from one model of router to another.
All routers have some basic things in common, and will follow the 3 basic
steps outlined below. Below is an example of how to set up a common router (Netgear
model FVS318) to work with Remote VirtualBoss. Netgear routers are used in many
small business and home offices. It is likely that you will not have this
exact router, but the example
below will give you a good idea
of how the process works.
Step 1 - Log into the router control settings
You can log into a router by going to its IP address in your web browser
(click on this link to learn how to
determine your router IP address). With
this Netgear router, the IP address is 192.168.0.1.
When you enter this, you will see the window below.
Router Login Window
When you reach the router login window, you will need to type in its
user name and password. Your router will have a factory default user name
and password that can be found in the router manual. The router in this
example has a default user name of admin, and the password is also admin. If you do not
know your user name and password, click here
to see a list of common factory default user name and passwords. If the
factory default user name and password has been changed, you will have
to either know what it was changed to, or ask someone else who knows. Once you are logged in, the main router settings
window will display.
Main Router Settings Window
Step 2 - Reserve an IP address for the Remote VirtualBoss server / computer
Click on the Attached Devices menu on the side of the screen. This bring up
the Attached Devices window.
Attached Devices Window
In the Attached Devices window, you can see all computers that are attached
to your router, along with their IP address. Here we are looking for the computer
that will be acting as the Remote VirtualBoss server. In this case, the
Dell2400 with an IP address of 192.168.0.12 and a MAC address of
00:0D:56:66:9A:31 will be the Remote VirtualBoss server.
MAC addresses are hard-wired into each computer, so they never change. The
router assigns IP address to each computer, so IP addresses can change. In the
next
step, the router will be set to always send Remote VirtualBoss requests
(HTTP requests) to the same IP address (in this case,
192.168.0.12). Because of this, the router will be set to always assign the
MAC address 00:0D:56:66:9A:31 to 192.168.0.12. This way,
all Remote VirtualBoss requests will be sent to the Dell2400.
To set the Dell2400 to always have an IP address of 192.168.0.12, click on
the LAN IP Setup menu item on the left side of the screen. It will bring
you to the LAN IP Setup window shown below.
LAN IP Setup Window
In the LAN IP Setup window, there is a section that says Reserved IP
Addresses. If the Remote VirtualBoss server is not already assigned to an IP
address, click on the Add button and then enter the MAC address for the
VirtualBoss Server and the desired IP address. Then click on Apply. In this
example, we assigned / reserved 192.168.0.12 for the Dell2400. We used
192.168.0.12 because it is the same address that the device is currently
assigned to, which makes things easier since you do not have to reboot the computer.
Step 3 - Set the router to send Remote VirtualBoss requests to the Remote
VirtualBoss server
Next, set the router to send Remote VirtualBoss requests
(HTTP requests) to the Dell2400 (i.e., the
computer with 192.168.0.12 for an IP address). This is done in the Ports
window. To go to the Ports window, click on the Ports menu item on the
left hand side of the router settings window. It will bring you to the
Ports window.
Ports Window
Click on Add, then choose HTTP as the service you'd like to add. The local server
address
in this example will be 192.168.0.12. Set the WAN users to Any and click on
Apply.
When these steps are completed, all Remote VirtualBoss requests will go to the
right place.